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customer success (who's fired up?) - gainsight lyrics

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[intro]

it’s all about outcomes right?
or success?
honestly, i’m not even sure anymore
but that’s what i’m here for right now
i think we’re all in it together either way
check it out

[verse #1]

we used to sell products on a one time basis
sit in a store and see customers’ faces
but now online just a b-tton to press
they subscribe to a service, that’s customer success

you see, we have t-tles n0body knows
but we drop so many outcomes that our revenue grows
but hey, the game is much bigger than us
we want customers to win – there’s a blog to discuss

we change the game in so many ways
hand in hand with salesforce, okta and workday
but hey, lifetime value long haul
’cause a green health score means success for all

here’s a question that’s burning
slack or juicero, which one is your journey?
cuz bruh, this community is the best
ya’ll focus on service, we’ll corner success

let’s go

[chorus]

p-ss me the ball when the deal is done
it’s our time now, give me miles to run
i’m not stopping with the game ’till i’m number one
and so i ask – who’s fired up?

i do my best work when i’m under the gun
we sittin’ bases loaded ready for the home run
you looking for the closer well your work is done
and so i ask – who’s fired up?

[verse #2]

what other corporate event has the feeling of pulse? (n0body)
we moved from oakland but we kept it real close and ya’ll
send your csm to the show
turn detractors to promoters and then watch it all grow

it’s the time of the year where you pros
get together and admit you have a job no one knows
the game is way beyond nps
let’s have an ebr and put our team to the test

there’s no churn seen around here
we upsell and cross-sell and we made a career
and now we worldwide – you believe what we started?
left haters acting bitter in the sales department

and now there’s millions of people to reach
stand up for your clients and get up on your feet
with the team at gainsight get the movement ignited
so throw your hands up if you’re feeling excited

let’s go

[chorus]

p-ss me the ball when the deal is done
it’s our time now, give me miles to run
i’m not stopping with the game ’till i’m number one
and so i ask – who’s fired up?

i do my best work when i’m under the gun
we sittin’ bases loaded ready for the home run
you looking for the closer well your work is done
and so i ask – who’s fired up?

[bridge]

it’s this idea that life’s too short for adversarial relationships
you know, that old relationship where the vendor wins or the customers loses
we now have this new world where everyone succeeds together

[chorus]
p-ss me the ball when the deal is done
it’s our time now, give me miles to run
i’m not stopping with the game ’till i’m number one
and so i ask – who’s fired up?

i do my best work when i’m under the gun
we sittin’ bases loaded ready for the home run
you looking for the closer well your work is done
and so i ask – who’s fired up?

one more time…

[outro]

p-ss me the ball when the deal is done
it’s our time now, give me miles to run
and you came for the game, but we’ve already won
tell ’em nick – who’s fired up?

i do my best work when i’m under the gun
we sittin’ bases loaded ready for the home run
cs is the path to become number one
tell ’em nick – who’s fired up?

- gainsight lyrics

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